Privacy Policy
Last updated: 8 December 2025
Introduction
GaiNZ Agency ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you contact us, request information about our services, or engage with our AI solutions. This may include your name, email address, company name, and project details.
Usage Data
We may automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
How We Use Your Information
- To respond to your inquiries and provide customer support
- To deliver and improve our AI services
- To send you updates, newsletters, and marketing communications (with your consent)
- To analyze website usage and improve user experience
- To comply with legal obligations and protect our rights
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Under New Zealand's Privacy Act 2020, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Lodge a complaint with the Privacy Commissioner
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at our contact page.